The information of an on-board multimedia system is particularly appreciated by disabled people, like visually impaired, thanks to its sonorous, and by tourists, who often need further information, provided in their language with the multilingual way.
The informative orientation during the trip allows a considerable comfort especially for disabled or not proper informed user on the bus route (eg blind, visually impaired, tourists, foreigners); allows users to travel with greater confidence and transport companies to improve the quality of the service provided.
The line and destination voice announcement is particularly appreciated by blind and visually impaired people, elderlies and tourists, who find their information needs satisfied, feel assisted and encouraged to use the public service. For this reason, the use of a voice announcement system significantly improves the quality of the service offered.